Shipping policy

We are dedicated to providing you with a positive shopping experience, including discreet shipping and timely delivery.

1. Discreet Shipping We understand that privacy is important to our customers. All orders are shipped in plain, unmarked packaging with no indication of the contents inside. The shipping label will not include any branding or logos.

2. Customs Forms For international orders, all customs forms will list the contents as "clothes" or "apparel" to ensure a smooth clearance through customs. We comply with all customs regulations and do not declare a lower value or mark packages as gifts.

3. Shipping Times We strive to ship all orders as quickly as possible, but please note that shipping times are estimates and not guarantees. Delivery times may vary depending on your location, shipping method, and customs clearance times. We are not responsible for any delays caused by shipping carriers or customs inspections.

4. Shipping Methods We offer a variety of shipping methods to meet your needs, including standard shipping and expedited shipping. Shipping costs and estimated delivery times will be calculated at checkout, based on your location and selected shipping method.

5. Order Tracking Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track your order online and receive updates on its status. Please note, tracking is only available if indicated on your chosen shipping method.

6. Lost or Stolen Packages We are not responsible for lost or stolen packages after they have been shipped. If you believe your package has been lost or stolen, please contact the shipping carrier to file a claim. We will assist you in any way we can to help resolve the issue.

Thank you for choosing Korean Pantyhose. We are committed to providing you with quality products and excellent customer service. If you have any questions or concerns about shipping, please contact us at hello@cutekr.com